Our Process
Our integrated supply chain means we can provide an exceptional and consistently high standard of product. We offer our customers great flexibility to produce nutritional formulations, functional dairy ingredients and special milks. Our state-of-the-art nutritional facility gives us the ability to tailor-make nutritional formulas to specific customer requirements. Through feeding and breeding technologies, we can differentiate products at the point of production to allow crucial traceability of ingredients. Our people have world-class expertise and know-how that make all of this possible.
Our Value Chain

Differentiated Milk Supply
Our differentiated certified Grass-Fed milk supply enables us to manufacture specialty products with a higher value. Special milk programmes require farmers to add value for our customers behind the farm gate, such as a1 protein-free, grass fed, and Lead With Pride™. We recognise this value by paying premiums on top of our base milk price. We can select the milk we want from specific farms and keep this milk completely separate through the entire supply chain – this is our point of difference.

Research and Category Development
To become the world’s most innovative and trusted dairy company, we embrace opportunities to unlock further potential from our manufacturing process. We actively collaborate with our customers and have invested in category management capability to support increased business development in existing and new categories. This supports long-term relationships with our global customers.

Manufacturing Excellence
Synlait collects more than 800 million litres of milk each year. It is capable of processing 4.2 million litres of raw milk per day, producing up to 450 – 500 metric tonnes of milk powder. We have three leading-edge milk powder dryers and a purpose-built infant formula facility – the largest and most sophisticated in the Southern Hemisphere. Our advanced liquid milk facility is highly automated with milk track and trace systems, and PET inline sterile bottle blowing technology that can produce up to 24,000 bottles per hour.

Packaging
Our state-of-the-art facility in Dunsandel produces 140 cans of infant formula a minute and is operational 24/7. We produce ingredients and finished products across a range of packaging formats and can work in partnership to deliver customer requirements. Our quality commitment, Synlait Care, is embedded into everything we do ensuring that what we produce meets customer and consumer expectations.

Quality Testing and Laboratory
As well as having a dedicated chemistry laboratory, a microbiology laboratory and in-process laboratories inside each dryer, we complete most of our product testing requirements on-site. Our own laboratory gives us greater control and visibility around our products and we benefit from having substantial technical competence on-site.

Regulatory Capability
Our regulatory team is expert in New Zealand and China food legislation alongside the Market Access requirements for the 50+ markets that Synlait exports to. The team has embedded industry networks and relationships with key regulators in New Zealand, China and abroad. Their main function is to enable Market Access by obtaining site, ingredient, product and artwork approvals.
Our fresh milk capability
Our Product Categories

Synlait produces a wider range of products for our global customers
Synlait is a trusted global partner to several of the worlds largest multinational brands, offering innovative end-to-end services tailored to your organisation’s nutritional dairy and plant-based needs, from powders and lactoferrin through to finished consumer-packaged products. You can learn more about our product range here, and talk to a salesperson about your options.
Synlait Accreditations

Synlait Dunsandel
Food Safety System Certification (FSSC) 22000
China Dairy HACCP Certificate of Registration
New Zealand Customs Secure Exports Scheme
U.S. Food and Drug Administration Certificate of Registration
Laboratory International Accreditation New Zealand (IANZ) Certificate of Accreditation
MPI Animal Products Exporter Registration
MPI Registration of Risk Management Programme
The Federation of Islamic Associations of New Zealand (FIANZ) Halal Certificate
Asia Pacific Halal Services New Zealand (APHSNZ) Halal Certificate
New Zealand Islamic Development Trust (NZIDT) Halal Certificate
Orthodox Union Kosher Certification
Supplier Information - SAP Business Network (Ariba)
We are transitioning registered Synlait suppliers to transacting with us via the e-procurement platform SAP Business Network (Ariba).
If you are a Synlait supplier and not yet on the Synlait SAP Business Network, we will contact you when we are ready to set you up on the system. In the meantime, please continue to transact with us as usual.
If you are already a Synlait SAP Business Network supplier and have been issued with log in details, you can log in at https://supplier.ariba.com.
A list of Synlait training material for suppliers can be found in the dropdown menu below or by visiting Synlait Business Network Support Page.
Synlait SAP Business Network – Support Information & Downloads
Synlait SAP Business Network - Frequently Asked Questions
Synlait SAP Business Network – Introduction Supplier Guide
Synlait SAP Business Network – General Functionality Supplier Guide
Synlait SAP Business Network – Settings and Account Administration Supplier Guide
Synlait SAP Business Network – Order Collaboration Supplier Guide
Synlait SAP Business Network – Invoicing Supplier Guide
Synlait SAP Business Network – Returns Supplier Guide
